Growth is one of the encouraging parts to any entrepreneurs journey. Though it takes a lot to reach that point but celebrating those who makes it to that point should be what we do whenever the so called small businesses are taking bold step of opening one more store under their sleeves. We hear from Mrs Nkalitshana and how she managed to take her business to the next level.
”It was not an easy move but a dream I always had to make sure my clients can easily access my premises without thinking twice about the location. This time I tried to open a new shop that is closer to many, though this shop will be a bit different from the main store in Newton Park but still all services in Newton park will made available this side too, including the hair equipment and products I am now selling in the new store". she said.
What inspired you to take that bold step and are you coping? "The dream first, and the need to meet clients half way. I had to think about not only a client that is working and can afford transport to anywhere, in my mind to grow the client base I had to find the busiest and central side of town where even a tertiary student can walk in without any hussle. Also, when we start we want to go big, I always wanted a bigger space to add more services, hence Curl Envy PE.
What is Curl Envy PE about? "Curl Envy PE is a hair treatment center where clients and non-clients can treat their hair and find DIY hair equipment. Clients can also find hair and skin products that are organic and suitable for their needs at affordable prices. We have also made sure we do not sell our products only but other African brands too. The aim is to make sure we support our fellow entrepreneurs while creating a one-stop shop for client's hair needs".
How are you handling two hair salon stores? " I have made sure to bring in a team and equipped them in running the day to day operations before I started with the second store. Now I am busy building the team in the new store to know the products, know the needs of clients and be able to run without me so I can go find new clients, but yes it is not easy but I have a strong support system so yes I am coping"
Where do you see your business in 5 years time? " I want to be the biggest hair supplier in the city and be a good competition to all the already available suppliers. I can see that dream coming through because i understand what our people need in terms of hair treatment and products and I am here to close that gap and recreate pride in the use of natural hair and organic products".
Lastly, how can people access your services? " We are open everyday at 52 Westborne Road, Richmond Hill - Walk-ins are accepted too. We also deliver nationwide.